🔁 Return Policy
(For Bookings Made via www.sreedhatri.com)
Effective Date: 20/05/2025
At Sree Dhatri Holidays and Resorts Pvt. Ltd., we understand that travel plans may change. Our Return Policy outlines the terms and conditions under which bookings can be cancelled and services returned.
1. Applicability
This policy applies to:
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Resort bookings made directly through our website.
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Travel packages or services provided by us (not third-party vendors).
2. Eligible Returns (Cancellations)
You may return (cancel) your booking under the following conditions:
3. How to Request a Return
To initiate a return (cancellation), email us at hello@sreedhati.com with:
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Your Booking ID
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Full Name
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Contact Number
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Date of Booking and Check-in
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Reason for Cancellation
4. Return Exceptions
Returns are not applicable if:
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Services were already used (e.g., checked-in)
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Cancellation request is after check-in date
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The booking was under non-refundable promotional offers
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The cancellation is due to reasons outside our control (e.g., weather, political unrest)
5. Confirmation of Return
You will receive a confirmation email upon successful cancellation, along with details of refund eligibility.
